Terms of Service

Last Updated: April 23, 2026

These Terms of Service ("Terms") govern your use of the Wait Watch mobile application ("App") operated by Wait Watch LLC ("Wait Watch," "we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. The App Is Free

Wait Watch is provided free of charge. There are no in-app purchases, subscriptions, or paid tiers. We do not collect payment information.

2. Account Registration

To use the App, you must create an account using Apple Sign-In or Google Sign-In. You are responsible for maintaining the security of your account credentials. You agree to provide accurate information and to update it as necessary. You may not create accounts for others or transfer your account.

3. Age Requirements

The App is available to users of all ages. Users under 18 are automatically placed in a restricted mode that limits access to restaurant venues only. Bar, club, and lounge content is not accessible to users under 18. By using the App, you confirm that the date of birth you provide is accurate.

4. User Conduct

You agree to use the App only for its intended purposes. You agree not to:

  • Submit false, misleading, or intentionally inaccurate wait time reports
  • Use the App to harass, bully, or threaten other users
  • Create multiple accounts to circumvent restrictions, inflate referral rewards, or manipulate data
  • Attempt to access other users' accounts or private data
  • Use automated tools, bots, or scrapers to interact with the App or its backend
  • Use offensive, profane, or inappropriate usernames or display names
  • Upload images that are illegal, offensive, or infringe on the rights of others
  • Interfere with the operation, security, or performance of the App

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.

5. Wait Time Reports

Wait time reports are crowdsourced from users and are estimates only. Wait Watch does not guarantee the accuracy of any reported wait time. Reports are subject to geofence verification (you must be within a short distance of a venue to report), cooldown periods (one report per venue per user within a rolling window), and outlier detection. Reports that significantly deviate from consensus may be flagged and excluded from displayed averages. Repeated submission of inaccurate reports may result in reduced visibility of your future reports or account suspension.

6. Referrals and Friend Slots

The App includes a referral system. When someone you invite signs up, your account is granted additional friend-connection capacity. We reserve the right to void referral rewards obtained through fraudulent means, including self-referral, multi-account abuse, or automated click generation.

7. User-Generated Content

By submitting content to the App (including wait time reports, venue suggestions, location corrections, avatars, venue images, and usernames), you grant Wait Watch a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content within the App for the purpose of operating the service. You represent that you have the right to submit any content you provide.

8. Intellectual Property

The App, its design, features, code, and branding are the property of Wait Watch LLC. You may not copy, modify, distribute, or create derivative works based on the App.

9. Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

10. Location Services

The App requires location access to function. Location data is used to show nearby venues, verify report submissions, and optionally share your current venue with friends. You can control location permissions through your device settings. Without location access, core features of the App will be unavailable.

11. Third-Party Services

The App may link to third-party services including map and directions providers, and external websites. We are not responsible for the content, privacy practices, or availability of third-party services.

12. Disclaimer of Warranties

The App is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components. Wait time data is crowdsourced and we make no guarantees about its accuracy.

13. Limitation of Liability

To the maximum extent permitted by law, Wait Watch LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to reliance on wait time data, loss of data, or service interruptions.

14. Account Termination

You may delete your account at any time from the App's settings. Account deletion permanently removes all associated data. We may also terminate or suspend accounts that violate these Terms.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the "Last Updated" date. Continued use of the App after changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of the State of Florida.

17. Contact Us

If you have questions about these Terms, contact us: